Maximize Contract Revenues with

cmPlify's Extended Warranty

cmPlify’s Extended Warranty Service provides a robust structure to integrate the entire warranty management process. It caters to third part administrators, manufacturers, channel partners and retailers to set up, sell, administer, track and analyze service contracts. 

Streamline Service Contracts with our Extended Warranty 

1) Extended warranty policy administration

2) Creation of service notification

3) Check detail history of service extended

4) Check extended warranty validation

5) Create service order

6) Assign service order to service team

7) Extends service and parts

8) Confirmation of service

9) Billing of service

10) Creation of warranty claim

11) Confirmation of claim approval

12) Reports on extended warranty


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Business Challenges Encountered 

1) Management of extended warranty policy.

2) Controlling costs and fraudulent claims.

3) Retention of customer.

4) Visibility and monitoring of the claim.

5) Profitability analysis.

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Enhance Service Experience with Our Extended Warranty

1) Easy to use, scalable and modular service architecture

2) Integrates the entire warranty, service and claim modules

3) Delivered on SAP HANA platform with reports and analytics

4) Integrated with mail and document management system

5) Ready-to-use customizable dashboards and reports

6) Developed by industry experts

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