cmPlify Warranty on Demand

Despite investing in ERP and many other warranty solutions, effective management of warranty on demand is still an unfinished journey. The market for warranty on demand is huge when compared to standard warranties and is rising at a fast pace as an innovation. Hence, mismanagement of warranty on demand leads to loss of an opportunity to retain a customer and a decline in the revenue. 

With cmPlify Warranty on Demand Management (cWoDM), reach out to any of your existing customers in any industry. The solution covers the end-to-end warranty life cycle and can be deployed on-premise or the cloud. The solution can be integrated with any legacy system. Take charge of your Warranty on demand life cycle today.

Reporting & Analytics

  • Report on  warranty claims and costs
  • Service and claim details
  • Service reports and analytics
  • Claims report
  • Complete service history of the Customer

Business Challenges

  • Management and processing of warranty claims
  • Controlling costs and fraudulent claims.
  • Early warning systems.
  • Customer retention 
  • Visibility and monitoring of the claim.
  • Profitability analysis.
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Designed Keeping Your Requirements In Mind

  • Easy-to-use, scalable and modular solution architecture

  • Integrates the entire warranty, service and claim modules

  • Delivered on SAP HANA platform with reports and analytics

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Designed By Industry's Best Process Champions And Thought Leaders

  • Integrated with mail and document management system

  • Ready-to-use customizable dashboards and reports

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Process Flow

  • Setup and configuration
  • Data migration
  • Integration from back end systems
  • Creation of claim
  • Approval and processing 
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Process Flow

  • Warranty validation

  • Service order and part processing

  • Confirmation of service

  • Reports and analysis on warranty claims

  • Predictive analytics 

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