Optimize Service Revenue and Find New Sources of Revenue

Cost containment and enhanced service revenue to get the most profit from each customer, while not having any unused capacity. Our services can be tailored to fit into your business requirements using our optimized processes.  

BUSINESS CHALLENGE

Changing and stringent local and global regulatory requirements require a comprehensive and an end-to-end system that enables seamless operations and offers compliance. 

cmPlify SOLUTION

Disjointed systems and data silos increase the cost of compliance and expand manual work-arounds, thereby increasing the risk of long backlogs and missed opportunities.  cmPlify Warranty and Claims Management enables end-to-end traceability of requirements and quality of product, claims and warranty data. cmPlify Insights enables complete and timely diagnosis of root causes and cmPlify report templates enable a faster assessment of risk and generation of compliance reports.

BUSINESS CHALLENGE

There is an increased market and stakeholder pressure to increase revenue, expand into new markets and differentiate your products services. 

cmPlify SOLUTION

Leverage cmPlify’s flexible, mobile, real time and extremely user-friendly technology and expertise to increase your revenue, expand into new markets, differentiate your product and service offerings and delight your customers with personalized user experience.

BUSINESS CHALLENGE

Supplier cost recovery

cmPlify SOLUTION

Progressively, OEMs end up shouldering more than 80% of the warranty cost burden, despite negotiating better terms with their suppliers.  With cmPlify integrated supplier recovery module, OEMs can seamlessly integrate the business terms, polices and rules and workflows to enable better communication of terms agreed upon throughout the supply chain and enable a faster and an accurate supplier cost recover thereby reducing warranty loss leakage.


BUSINESS CHALLENGE

Lack of insights so that we can optimize pricing and promotions

cmPlify SOLUTION

With cmPlify Insights’ AI and deep learning models, you can evaluate profitable pricing and promotion strategies for products and services and achieve higher conversion rates, longer contract terms, more revenues and profits and increased customer perception of quality, service and brand reputation.

BUSINESS CHALLENGE

Increasing revenues by utilizing new revenue generation channels such as warranty marketing and extended service management

cmPlify SOLUTION
  • Lower customer acquisition costs by increased conversions

  • Increased revenues by increased customer retention, renewals, up-selling and cross-selling

  • Increased program profits by customizing product and service offerings and pricing